Clear policies,
no fine print.
Custom tailoring works a little differently from ready-made shopping. Here's exactly what to expect — no jargon, no surprises.
Updated May 2026 · Last revised by the founders. Effective immediately.
Non-returnable, with exceptions
Custom-stitched garments cannot be returned for change of mind. Defective or wrong-design orders qualify for refund or re-stitch.
One free correction · 7 days
If the fit isn't right despite following your measurements, we re-fit it free of charge within 7 days of delivery.
Pan-India · 2–4 working days
Tracked shipping via Delhivery / DTDC / Bluedart. Free above ₹3,000. COD inside Mirzapur only.
Payment Policy
Anyatrends currently accepts Cash on Delivery for all website orders. You can pay in cash or UPI to the delivery partner / our team at the time of delivery, depending on the delivery arrangement.
After you place an order, our team may call or WhatsApp you to confirm product details, address and availability before the order is stitched, packed or dispatched.
If COD payment is refused at delivery, or if the address / phone number is unreachable, the order may be cancelled. For custom-stitched COD orders, we may pause repeat orders until pending delivery issues are resolved.
Most important
Return & Refund Policy
Because every garment is stitched to your unique measurements, we do NOT accept returns or refunds for change of mind, wrong size shared, or “didn't like it after wearing”.
Not eligible for return
- ·Custom stitched garments (change of mind)
- ·Wrong measurements shared by customer
- ·Worn / washed / altered garments
- ·Fabric supplied by customer
- ·Pico, fall, alteration & finishing services
Eligible for replacement / refund
- ·Manufacturing defect (loose stitching, missing parts)
- ·Wrong design delivered vs what was confirmed
- ·Damaged in transit (with unboxing video)
- ·Reported within 48 hours of delivery
In eligible cases we will re-stitch the garment at no cost, or refund stitching charges only(fabric & shipping are non-refundable). Since website orders are currently COD, eligible refunds or adjustments are handled by bank transfer, UPI, store credit, or re-stitching, depending on the case.
Refund requests must be raised by WhatsApp or email with the order reference, issue photos and an unboxing video where damage in transit is claimed. We review requests within 2 working days.
Free Fitting Correction
If the fit isn't right despite us following the measurements you shared, we offer one free fitting correction within 7 days of delivery:
- Local (Mirzapur) customers can visit the studio for in-person fitting
- Outstation customers ship the garment back at our cost (we share a prepaid label)
- Re-fitted garment is returned within 3–4 working days
- Additional alterations beyond the first correction are chargeable
Shipping Policy
Online orders are dispatched only after full payment is received. If delivery is delayed due to courier issues, incorrect address, customer unavailability, public holidays or events outside our control, we will help coordinate with the courier but cannot guarantee an exact delivery date.
We ship pan-India through Delhivery, DTDC and Bluedart. Standard delivery takes 2–4 working days after stitching is complete.
Shipping charges: ₹80–₹150 per order depending on weight and destination. Free shipping on orders above ₹3,000.
Every package includes a tracking link sent to your WhatsApp. Cash on Delivery is available for website orders for now.
Order Cancellation
Approved cancellation refunds are initiated to the original payment method within 5-7 working days.
- Cancel within 2 hours of payment for a full refund.
- Cancel within 24 hours — 80% refund (we refund minus cutting/preparation cost).
- After 24 hours stitching begins — order cannot be cancelled.
Privacy
We collect only what we need to deliver your order: name, phone, email, address, measurements, payment status and design preferences.
Because checkout is currently COD, we do not collect card numbers, CVV, UPI PINs or banking credentials on the website.
We collect only what we need to deliver your order — name, phone, address, measurements and design preferences. We never share, sell or rent your data to third parties. WhatsApp messages are between you and us only.
Terms of Service
Product prices, tailoring charges, shipping charges and any additional customization cost are shown on the website or confirmed with you before payment.
For COD delivery disputes, failed delivery, refused delivery or payment confusion, contact us immediately. We may request order, delivery and communication records to resolve the case.
By placing an order with Anyatrends you confirm that the measurements / size shared are correct, the design has been mutually agreed via WhatsApp, and you have read and accepted the policies on this page. We reserve the right to refuse service for orders we cannot reasonably fulfil.
Support Contact
- info@anyatrends.in
- Phone / WhatsApp
- +91 96958 01074
- Business location
- Mirzapur, Uttar Pradesh — 231001
Support hours: Monday to Saturday, 10:00 AM to 6:00 PM IST. We usually respond within 1 working day.
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Tailored just for you,
delivered with love.
Send us a screenshot of any design you love. We'll quote, stitch and ship to your door — anywhere in India.